At H.E.Box we’re committed to protecting and respecting your privacy.

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This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes.

 

Please read this policy and make sure you fully understand it, before you access or use any of our services. By using our website, you’re agreeing to be bound by this Policy.

 

 

Who we are

 

H.E. Box Ltd is a cloth merchant offering a variety of cloth products

 

H.E.Box Limited

Company House registered Number: 1386411

Registered Address: 36 East Street, Chickerell, Weymouth, Dorset, DT3 4DT

 

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How do we collect information from you?

 

We obtain information about you when you use our website, for example, when you complete the contact form, when you sign up for our newsletter or engage with other forms within our site.

 

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What type of information is collected from you?

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The personal information we collect might include your name, address, email address, IP address, and information regarding what pages are accessed and when.

 

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Use of ‘Cookies’

 

Like many other websites, the H.E.Box website uses cookies. Cookies are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to store your country preference. This helps us to improve our website and deliver a better, more personalised service.

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In order for some of these technologies to work properly, a small data file (“cookie”) must be downloaded and stored on your device. By default, we use several persistent cookies for purposes of session and user authentication, security, keeping the User’s preferences (e.g., regarding default language and settings), connection stability (e.g., for uploading media, using e-Commerce features, etc.), monitoring performance of our services and marketing campaigns, and generally providing and improving our services.

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If you want to delete or block any cookies, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies. Information on deleting or controlling cookies is also available at www.aboutcookie.org (note that this website is not provided by H.E.Box, and we, therefore, cannot ensure its accuracy, completeness or availability).

 

Please note that deleting our cookies or disabling future cookies or tracking technologies may prevent you from accessing certain areas or features of our Services, or may otherwise adversely affect your user experience.

 

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How is your information used?

 

We may use your information to:

• Contact you regarding queries raised in the contact form;

• Progress an order you have submitted and send you information directly related to this;

• Carry out our obligations arising from any contracts entered into by you and us;

• Seek your views or comments on the services we provide;

• Notify you of changes to our services;

• Send you communications which you have requested (e.g. newsletter subscription)

• Process a job application.

 

We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

 

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Who has access to your information?

 

We will not sell or rent your information to third parties.

 

We will not share your information with third parties for marketing purposes.

 

Third Party Service Providers working on our behalf: we may pass your information to our third party service providers, agents, subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example to process donations and send you mailings).

However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties beyond the company for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

 

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Your choices

 

You have a choice about whether or not you wish to receive information from us. If you would like to receive direct marketing communications from us about our exciting products and services, you can sign up to our newsletter using the Newsletter Subscription box.

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted.

You can change your marketing preferences at any time by contacting us, using the details on our contact page.

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Links to other websites

 

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

 

16 or Under

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We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information.

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Transferring your information outside of Europe

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As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.

If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.

 

Review of this Policy

We keep this Policy under regular review. This Policy was last updated in September 2018.